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Accident Insurance Claims: Do’s & Don’ts

Accident Insurance Claims: Do's & Don'ts You Should Be Aware Of

The decisions you make and the actions you take immediately following an accident are vital in the success of a personal injury claim. The party responsible for the accident may want to talk to you. The insurance company may want information. You need an advocate to protect your rights and obtain the best result.

Northern California Accident Insurance Claim Attorney

At Mason ● Thomas, we encourage you as our client to:

  • Get the medical attention you need.
  • Call the police to conduct an investigation, creating a report for an insurance company's review.
  • Cooperate with emergency response staff, including police officers, firefighters and Emergency Medical Technicians (EMTs).
  • Communicate with others in the accident and secure personal and vehicle information, including names, license plate numbers, telephone numbers and insurance information.
  • Make sure that witnesses are identified and documented.
  • Contact your insurance company.
  • If a cell phone or digital camera is nearby, photograph the location, property damage and injuries suffered by you and others.
  • Get in touch with an attorney at our firm before talking to any insurer.

Conversely, we discourage clients to:

  • Move the vehicle involved in the accident unless it represents a safety hazard.
  • Leave the scene of the accident.
  • Dispose of any possible evidence.
  • Discuss who was at fault with or apologize to anyone, essentially admitting guilt.
  • Sign documents before calling our law office.

Contact Us

For more information or to schedule an appointment with an experienced Sacramento area lawyer for help with car accident insurance claims, please contact us at 877-871-7769.

Visit our team's website: TMT - Team Mason Thomas